Returns & Exchanges

At Felix Hardy, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. We strive to make the process as seamless as our tailoring, ensuring your satisfaction is always our top priority.

1

Initiate Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Place the items in their original packaging with all Felix Hardy tags attached to ensure they are protected during transit.

3

Ship the Parcel

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Refund

Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing